{"id":7580,"date":"2019-06-01T00:00:00","date_gmt":"2019-06-01T03:00:00","guid":{"rendered":"https:\/\/chatecommerce.com\/https-ohchat-me-en-consumers-prefer-to-communicate-via-chatbots\/"},"modified":"2025-05-10T14:46:15","modified_gmt":"2025-05-10T14:46:15","slug":"consumers-prefer-to-communicate-via-chatbots","status":"publish","type":"post","link":"https:\/\/chatecommerce.com\/en\/consumers-prefer-to-communicate-via-chatbots\/","title":{"rendered":"Consumers prefer to communicate via chatbots"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em><strong>How many times were you unable to service your customer on time? Did you think about the many times you miss a sale chance simply because you were not available to assist him\/her? It is about time for you to install your chatbot!<\/strong><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> It&#8217;s true: <strong>Our life lies on a mobile phone.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And brands know it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Therefore, the number of platforms that brands need to keep is\ngrowing on daily basis thus increasing marketing campaigns through\nseveral channels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the other hand, the size of each of the audiences also grew\nsignificantly. The approach of your company messages expands and, even\nin most cases, gets viralized. It is almost impossible to provide a\nfeedback to each of your clients individually; it is merely not\nscalable. This is how the idea to implement <strong>chatbots<\/strong> becomes so popular now.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With the use of <strong><a href=\"https:\/\/chatecommerce.com\/\">AI chatbots<\/a><\/strong>, vendors can link their accounts and update them from anywhere with just a message. Through a chatbot, you can send simple or programmed messages according to their content, the tracking of advertisements and provide a quick response to clients<strong>.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Conversational Bots<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As we know, <strong>conversation<\/strong> is the traditional tool\nthat guides the client purchase process. It is in the essence of the\nsale itself: from those that are closed in stores with the vendor&#8217;s\npersuasion, to the conversations that brands have with users in social\nnetworks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There is an important decrease with respect to the response of clients to phone calls and e-mails. At present, conversations are digital. According to a <a href=\"https:\/\/www.hubspot.com\/\">HubSpot Inc<\/a>. Survey (2017), <strong>48% of consumers prefer using a chat rather than another method of contact<\/strong>. And <strong>57% is particularly interested in <a href=\"https:\/\/chatecommerce.com\/\">artificial intelligence chatbots <\/a><\/strong>due to their promptness. However, just 2% of web sites have an installed chat robot to welcome their visitors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Webpage visitors expect and immediate reply to their queries, as well\nas the chance to buy whatever they need easily and fast. Trade driven\nby bots with the conversational interface may result in a better\nshopping experience. <strong>Chatbots<\/strong> can handle the flow of\ninformation of millions of queries at the same time and create solid\nresponses. Furthermore, they provide product recommendations and use\ntheir experience to improve conversations. These services may improve\nthe whole retail service and also capture comments and product analysis\nfrom the users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is a reality: If you do not have a Chatbot, your company loses\npotential clients, sales, and earnings. Act fast. Make your client love\nyou, install now your <strong><a href=\"https:\/\/chatecommerce.com\/\">OhWhatAChat<\/a><\/strong>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How many times were you unable to service your customer on time? Did you think about the many times you miss a sale chance simply because you were not available to assist him\/her? It is about time for you to install your chatbot! It&#8217;s true: Our life lies on a mobile phone. And brands know [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":7960,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7580","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Consumers prefer to communicate via chatbots | ChateCommerce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chatecommerce.com\/consumers-prefer-to-communicate-via-chatbots\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consumers prefer to communicate via chatbots | ChateCommerce\" \/>\n<meta property=\"og:description\" content=\"How many times were you unable to service your customer on time? Did you think about the many times you miss a sale chance simply because you were not available to assist him\/her? It is about time for you to install your chatbot! It&#8217;s true: Our life lies on a mobile phone. And brands know [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/chatecommerce.com\/consumers-prefer-to-communicate-via-chatbots\/\" \/>\n<meta property=\"og:site_name\" content=\"ChateCommerce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Chatcenternetwork\" \/>\n<meta property=\"article:published_time\" content=\"2019-06-01T03:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-10T14:46:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/chatecommerce.com\/wp-content\/uploads\/2018\/09\/Los-consumidores-prefieren-comunicarse-a-traves-de-chatbots.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"gonzalo\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ChatCenterNet\" \/>\n<meta name=\"twitter:site\" content=\"@ChatCenterNet\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"gonzalo\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Consumers prefer to communicate via chatbots | ChateCommerce","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/chatecommerce.com\/consumers-prefer-to-communicate-via-chatbots\/","og_locale":"en_US","og_type":"article","og_title":"Consumers prefer to communicate via chatbots | ChateCommerce","og_description":"How many times were you unable to service your customer on time? 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