{"id":23152,"date":"2024-12-06T20:18:10","date_gmt":"2024-12-06T20:18:10","guid":{"rendered":"https:\/\/chatecommerce.com\/?p=23152"},"modified":"2025-05-10T15:10:13","modified_gmt":"2025-05-10T15:10:13","slug":"criar-usuarios-chat-center","status":"publish","type":"post","link":"https:\/\/chatecommerce.com\/pt-br\/criar-usuarios-chat-center\/","title":{"rendered":"Como criar usu\u00e1rios no chat center"},"content":{"rendered":"\n

se voc\u00e9 deseja adicionar um novo usu\u00e1rio, siga estes passos! \u00f0\u00ff\u00a4\u00a9<\/h3>\n\n\n\n
    \n
  1. no menu lateral \u00e1\u00a0 esquerda, selecione “configura\u00e7\u00f5es<\/a>“\u009d e, em seguida, “usu\u00e1rios”\u009d. voc\u00e9 poder\u00e1 escolher se deseja criar um usu\u00e1rio humano (chatter) ou um usu\u00e1rio bot\/ia.<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
      \n
    1. clique em “adicionar”\u009d.<\/li>\n\n\n\n
    2. agora, voc\u00e9 ver\u00e1 os campos para preencher:<\/li>\n<\/ol>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      insira o endere\u00e7o de e-mail do usu\u00e1rio ao qual deseja conceder acesso.<\/p>\n\n\n\n

      os n\u00edveis de acesso dispon\u00edveis s\u00e7o:
      a. supervisor + administrador
      b. agente + somente leitura<\/p>\n\n\n\n

      se voc\u00e9 escolher “administrador”\u009d, ser\u00e1 um perfil voltado para gerenciar a\u00e7\u00f5es na plataforma. esse perfil ter\u00e1 acesso a m\u00f3dulos como chats, gerenciamento de etiquetas, base de ia com op\u00e7\u00f5eses de cria\u00e7\u00e3o e edi\u00e7\u00e3o, marketing para gest\u00e3o de contatos, campanhas e muito mais.<\/p>\n\n\n\n

      se voc\u00e9 escolher “agente”\u009d, este ser\u00e1 um perfil operacional com acesso a m\u00f3dulos como chats, base de ia para consultas frequentes, uso de etiquetas e cria\u00e7\u00e3o de tickets.<\/p>\n\n\n\n

      nota<\/strong>: ambos os perfis poder\u00e7o interagir com as conversas no m\u00f3dulo de chats.<\/p>\n\n\n\n

        \n
      1. depois de preencher as informa\u00e7\u00f5es, clique em “aceitar”\u009d. pronto! o convite ser\u00e1 enviado para o e-mail do usu\u00e1rio, e ele poder\u00e1 aceit\u00e1-lo \u00f0\u00ff\u008f\u00bb.<\/li>\n<\/ol>\n\n\n\n

        <\/p>\n","protected":false},"excerpt":{"rendered":"

        se voc\u00e9 deseja adicionar um novo usu\u00e1rio, siga estes passos! \u00f0\u00ff\u00a4\u00a9 insira o endere\u00e7o de e-mail do usu\u00e1rio ao qual deseja conceder acesso. os n\u00edveis de acesso dispon\u00edveis s\u00e7o:a. supervisor + administradorb. agente + somente leitura se voc\u00e9 escolher “administrador”\u009d, ser\u00e1 um perfil voltado para gerenciar a\u00e7\u00f5es na plataforma. esse perfil ter\u00e1 acesso a m\u00f3dulos […]<\/p>\n","protected":false},"author":14,"featured_media":23239,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[193,8],"tags":[],"class_list":["post-23152","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ajuda","category-nao-categorizado"],"acf":[],"yoast_head":"\nCom\u00e9rcio social - Venda atrav\u00e9s do WhatsApp, m\u00eddia social e Chat Como criar usu\u00c3\u00a1rios no Chat Center: Guia pr\u00c3\u00a1tico<\/title>\n<meta name=\"description\" content=\"Aprenda a criar usu\u00c3\u00a1rios no Chat Center de forma r\u00c3\u00a1pida e f\u00c3\u00a1cil. 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