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Leaders in AI agents for eCommerce.

Sell, support, and build loyalty via WhatsApp, chat, and social media with AI. All in one platform.

The only platform that lets you keep using WhatsApp on your phone and other devices simultaneously.

Connect your eCommerce

ChateCommerce connects your eCommerce with WhatsApp, Instagram, Facebook, Web Chat, and Mercado Libre. Your AI agent responds, sells, and recovers carts 24/7 without needing your team to grow.

01. Create your agent
and connect your store

02. Create marketing campaigns that sell 24/7

03. Track orders and manage issues.

+4,000 companies in Latam already sell, serve, and retain customers with ChateCommerce

Your customers are already on WhatsApp. Is your brand too?

90%

Open rate on WhatsApp campaigns vs. ~20% on email

Messaging channel in Latin America and Europe

76%

Of adults prefer to talk to companies via WhatsApp

84%

Of mobile time is spent on messaging apps

The only platform that lets you keep using WhatsApp on your phone and other devices at the same time.

Turning fast replies into captured sales

“In the first month with ChateCommerce, we recovered US$1,435 in sales we had already considered lost. The ROI was immediate.”

Alfredo Biarreta, Founder of Espacio Mamás

Immediate ROI

“Our WhatsApp campaigns achieve a 58% open rate. Using the platform, we identified that the campaigns with the highest engagement are those based on personalized messages. In these communications, we recorded a 38% open rate, reinforcing the importance of a more direct and humanized strategy within the channel.”

Carolina Marrelli Noia, Account Manager at La Almeja Miope

Exceeded Expectations

“Our email campaigns had an 18% open rate. I migrated the same audiences to WhatsApp with ChateCommerce, and on the first campaign we reached 87%. The channel changed everything.”

Camila Peralta, Marketing Manager at a beauty ecommerce brand

87% Open Rates

“We had three people answering WhatsApp messages all day and still missed inquiries. Now the agent handles 80% of conversations on its own, and my team can focus on what really matters. We reduced response times by 60%, and sales increased.”

Lucía Manzano, General Manager at an online food store

60% Improvement in Response Time

Connect your eCommerce in minutes, not weeks

Why ChateCommerce?

Customer service that never sleeps

Stop losing customers due to late responses. Your AI agent resolves 80% of inquiries instantly, no queues, no schedules, no extra hires.

24/7 responses

Your agent attends while you sleep.

Incident management

Check status in real time. Log complaints and automatically convert them into tickets.

Shipment tracking

Send package tracking to your customers and respond with your AI agent or humans about any questions or issues.

AI to human handoff

Your team only steps in when truly necessary.

-60%

in first response time.

More sales, without hiring more salespeople

Turn conversations into purchases automatically. WhatsApp goes from a support channel to your best salesperson.

Recover sales

Automate abandoned cart and pending payment recovery to regain revenue you're currently losing.

Automated sales

Turn conversations into purchases with WhatsApp Checkout and AI Sales Assistant.

Lead recontact

Your agent automatically reconnects with warm leads.

+25%

in recovered revenue in the first quarter.

Your #1 marketing channel

Email has 20% open rate. WhatsApp has 90%. Make every message arrive, be read, and convert.

Integration with your CRM

Sync contacts and launch campaigns from where you already work.

Intelligence and Segmentation

Combine smart segmentation and automatic tagging with AI to send the right message and extract insights.

Loyalty and Compliance

Automate post-sale to effortlessly build loyalty and manage opt-ins with GDPR/LGPD compliance to scale safely.

more conversion vs. email marketing.

All this, in one platform. Ready to use today.

Setup in under 30 minutes · Support in Spanish

Why ChateCommerce and not another?

WhatsApp on your phone, always.
We are the only platform that lets you keep using WhatsApp on your phone and other devices simultaneously.

Unified inboxes: WhatsApp, Instagram, Messenger, and soon, Email.

AI that learns from your business. Agent that understands your catalog, tone, and customers.

Your competitors are already responding on WhatsApp. Are you?

Set up in 30 minutes. Cancel anytime.