Contacto
Ventas
Soporte
Empleo
Create account
Log In
Create account
AI-Native Service for eCommerce

We win your customers' hearts in every conversation

We don’t sell you a tool: we run your customer service, your sales, your marketing, and your customer win-back with AI agents supervised by experts, across all your conversational channels.
 
On a results-based model: commission per sale, revenue share, and per resolved ticket.
Request a free audit
See the pay-for-results model
Leading brands that choose us
Frame 942
Frame 941
Frame 940
Frame 939
Frame 938
Frame 937
Frame 936
logo steren

From the software you use to a service that performs

AINS (AI-Native Service) is a new kind of company: instead of selling you a tool for your team to operate, AI agents do the full job, supervised by experts, and the price is aligned to results.

 

Traditional SaaS platform

You operate. The tool assists.
  • Licenses or credits: you pay whether or not you use the tool
  • Your team configures flows, campaigns, and replies
  • Optimization depends on the time you have available
  • The vendor gets paid whether you sell or not
ChateCommerce Model

AI-Native Service (AINS)

We operate. You see results.

  • AI agents run the operation 24/7; experts supervise and optimize it
  • Implementation, flows, messages, and campaigns: we handle them
  • Continuous improvement with data from thousands of retail conversations
  • Pay for results: we win when you sell

One service, four revenue engines

AI agents trained on your catalog, your tone, and your policies, operating across every conversational channel.

 

Agentic Commerce

AI agents that manage the full sales cycle: they detect purchase intent, recommend products from your catalog, handle objections, apply promotions per your rules, and close the sale with a payment link, on whatever channel your customer is on.
  • Consultative selling with context: history, stock, and prices in real time
  • Browsable catalog and checkout inside the conversation
  • Smart escalation to humans for sensitive cases
  • Every conversation trains the agent: measurable, continuous improvement

Intent detected

The customer asks, browses, or abandons a cart

The agent sells

Recommends, handles objections, and applies incentives

Close in the chat

Payment link and confirmation without leaving the conversation

Transparent attribution

The sale is recorded in your results dashboard

Abandoned cart recovery

Recuperación de carrito abandonado automatizado

We detect abandonment in real time and open a conversation: the agent handles objections, offers incentives per your rules, and closes the sale in the chat.
20%
Average recovery

CUSTOMER SUPPORT

CUSTOMER SUPPORT

Order status, exchanges, returns, and FAQs resolved by the AI agent, with handoff to your team when needed. Fewer tickets, happier customers.
24/7
Coverage without growing the team

WHATSAPP MARKETING

WHATSAPP MARKETING

Send automated campaigns and messages your customers actually want to read. Achieve up to 7x higher ROI compared to traditional email marketing.
7X
ROI vs. email marketing

Your agents, on every channel where your customers buy

One agent, one training, one attribution, deployed on every conversational channel of your brand.

 
Sales, recovery, and campaigns
DMs and story replies
Support and direct sales
Questions and after-sales
AI agent on your site, with your brand
An integrated chat that adapts your store to each customer in real time, outperforming the traditional search box.

Agile and frictionless: native integrations with the top eCommerce platforms

Component 11
Component 10
Component 9
Component 8
Component 7
Component 6
Component 5
Component 4
Component 3
Component 2
See the pay-for-results model

From audit to sales in weeks

An onboarding process designed for retailers of 50 to 1,000 employees, without demanding hours from your team.

Funnel audit

We analyze your funnel, your abandonment rate, and the potential of your conversational channels. We deliver a recoverable-revenue projection.

Week 1 · No cost

Implementation

We integrate your store and your CRM, connect your channels, and train the agents on your catalog, tone, and policies.

Weeks 2–3

Managed operation

The agents sell and support 24/7. Our team supervises, optimizes messages and incentives, and escalates sensitive cases.

Ongoing

Results and attribution

Live dashboard: sales by channel, revenue by automation and by campaign. We bill on what’s attributed, nothing more.

Monthly report

Two ways to work with us

Start self-service with the platform, or hand off the full operation with the results-based managed model.

 
Platform
Self-service · For teams that want to run their own channels

Credits / by volume

  • AI agents on all your conversational channels
  • Cart recovery and configurable automations
  • WhatsApp Marketing campaigns
  • eCommerce and CRM integrations
Create account
RECOMMENDED · AINS MODEL
Managed Commerce
Full service · For retailers of 50 to 1,000 employees who want results, not another tool

% of sales generated / + one-time implementation fee

  • Everything in Platform, operated by us
  • Dedicated conversational commerce team
  • Strategy, messaging, flows, and continuous A/B testing
  • Support SLA and escalation to humans
  • Attribution dashboard and monthly executive report
  • No licenses or message packs: you pay for results
Request a free audit

🤝 Aligned incentives: if your channels don’t sell, we don’t bill. That’s why we audit before we propose.

Our AI agents for eCommerce are plug and play

If you don't find your eCommerce platform or CRM on this page, we build a custom agent for your business.
Try ChateCommerce for 15 days

Completa tus datos para descargar la guía

This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.