VTEX es una plataforma pensada para operar a escala. Y a escala, el abandono de carrito deja de ser un problema puntual para convertirse en uno de los mayores focos...
There’s a moment when any store’s support team stops serving customers and starts just surviving the day. When does it happen? When query volume exceeds response capacity. When the same...
A customer messages your store on WhatsApp. They ask about a product, check on their order, or want to know if something is in stock. That message opens what WhatsApp...
How many customers did you lose this week because no one responded in time? You don’t know exactly. But if your CoreCommerce store doesn’t have an active support channel, the...
Your support team gets 200 queries a day. Some are about order status, some about returns, some about products that aren’t even in stock. They all come in mixed together,...
Your sales team is answering questions in HubSpot. But the moment a customer closes the tab, the conversation ends and the opportunity walks out with them. Live chat is useful....
Your WooCommerce store has traffic. But if a shopper hits a question and can’t get an answer fast, they leave. No second chances. Live chat is one of the most...
Every year, the App Store Awards serve as a thermometer for the digital future. The applications Apple chooses don’t just stand out for their design or performance, but because they...
What is Changing in Fashion and Beauty Sales The fashion and beauty ecosystem is undergoing a transformation driven by new purchasing expectations. Customers no longer choose based solely on aesthetics...
Why a Proactive Chat Changes Conversions in Ecommerce In most ecommerce businesses, the conversion rate doesn’t drop due to lack of traffic, but due to a lack of guidance at...
