Connect your VTEX ecommerce with ChatCenter to design AI-powered conversational strategies for sales and customer support. Automate key processes, optimize conversion, and increase retention.
Topitop is revolutionizing retail in Peru by integrating WhatsApp as a customer service and sales channel together with ChateCommerce, reducing response times by 60% and bringing customers closer through agility, innovation, and a conversational experience.
By implementing this solution, they were able to process thousands of daily inquiries that previously overwhelmed their traditional channels. Today, the integration allows customers to check local store stock availability and complete orders automatically, setting a new standard for omnichannel retail in the region.
Other integrations
ChateCommerce is a Meta Tech Partner. This means our technology platform has passed a strict security and data protection review to become part of Meta’s select group of technology partners focused on helping grow your business.
As a Meta Tech Partner, we ensure your Tiendanube store has access to the most secure and advanced WhatsApp technology on the market. This partnership certifies that ChateCommerce provides a reliable platform where your business and customer data are fully protected.
